.webp)
Soren (“we”, “our”, “us”) is committed to protecting your privacy and handling data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, store, and protect information when you use the Soren platform, website, and related services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Policy.
We collect information in the following categories:
Depending on configuration, Soren may process:
Soren does not require or collect end-user credentials such as passwords for third-party systems.
We use collected information to:
We do not sell personal data or use customer data for advertising purposes.
Customers retain ownership of their data at all times.Soren processes data solely to deliver the contracted Services.Workflow logic and automation actions are executed based on customer-defined configurations and policies.Customers can request data access, export, or deletion subject to contractual and legal requirements.
We may share limited data only with:
All subprocessors are bound by confidentiality and security obligations.
Operational data is retained only as long as necessary to provide the Services.
Logs and evidence artifacts are retained according to customer configuration and compliance requirements.
Upon termination, customer data is deleted or returned according to contractual agreements.
We implement industry-standard security practices, including:
Security is embedded into both our platform architecture and operational processes.
Soren may process data in regions where its infrastructure or service providers operate.
We take appropriate safeguards to ensure data protection consistent with applicable laws.
Depending on your jurisdiction, you may have the right to:
Requests can be submitted via the contact information below.
Requests can be submitted via the contact information below.For privacy or data protection inquiries, contact us at:
Support@sorenhq.com